Are you a java junkie who loves tinkering and talking to people? Your dream job awaits!
About Coffee Addicts:
At Coffee Addicts, we're all about the brew and you! With a gorgeous showroom that's basically a coffee lover's paradise, we offer top-notch espresso machines, accessories, and parts to caffeine enthusiasts far and wide. Plus, we pride ourselves on friendly, snob-free customer service!
If you are a motivated individual who takes pride in providing top-notch customer service and has a keen interest in learning about espresso machines, we would love to hear from you!
What You'll Do:
- Engage with customers to help them pick out their dream espresso machine, accessories, and parts
- Get your hands dirty: Assist with the repair, cleaning, and maintenance of espresso machines
- Receive on-the-job training to morph into a full-time service technician
Who You Are:
- A self-proclaimed coffee addict (decaf fans welcome too!)
- A people person with prior customer service experience
- Mechanically inclined? That's a must!
Responsibilities include but not limited to:
- Diagnose and repair residential espresso machines
- Provide excellent customer service, addressing customer queries and concerns promptly
- Maintain accurate records of repairs, parts used, and customer interactions
- Regularly update knowledge of machine models and repair techniques
- Respond to service requests in a timely manner and provide excellent customer service
- Collaborate with team members to ensure efficient operations
- Adhere to safety protocols and maintain a clean work environment
Experience:
-No previous experience required; on-the-job training will be provided however any experience in mechanical maintenance or a related field will be an asset
-strong passion for Coffee is required
- Excellent customer service skills
- Ability to read and interpret technical manuals and schematics
- Basic leadership skills to guide and assist other technicians
- Fluency in English, both written and verbal; French would be an asset that would put you above the rest
- Knowledge of electrical systems is a plus
Work Schedule: Full-time, Tuesday through Saturday (Saturday is non-negotiable)
Compensation: Competitive, based on experience and skill set
How to Apply:
Ready to turn your coffee passion into a career? Send us your resume! Be sure to include a cover letter telling us why you think you'd be perfect for the job. Bonus points if you tell us your favorite way to drink coffee and why its special to you.
Please send your resume to info@coffeeaddicts.ca
Coffee Addicts Inc. is an equal opportunity employer. We can't wait to meet you!
